Drivers Way Complaints and Reviews

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Drivers Way
Main address: 100 Drivers Way 35124 Pelham AL
866-828-1900, 866-283-5650, ,
  • 7 complaints
  • $5K claimed losses
  • $717 average
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  • Mar 12
  • Dealers
  • Birmingham, Alabama
  • Hail Damage
  • 1
  • 31

My interaction with sale was top notch and the sale process was a pleasure as expected. This was the second vehicle I purchased from them because I was happy with the first one and the experience. However, I returned the car I purchased when in cleaning and waxing it the next day, we discovered "crows feet" patterns in the paint which is indicative of hail damage. This is a big deal because hail... Read more

Was this review helpful? 0 1

  • Sep 02, 2011
  • Dealers
  • Washington, District Of Columbia
  • Infiniti G35
  • 179

Bought a 2006 G35 from Drivers way in 2010. Wonderful car. Rode perfect and very powerful. Just as advertised and more. Took it to the service dept June 2011 for full service. Told service mgr we were embarking on a 4000+ mile vacation. He promised over the phone how they would inspect the brakes, oil, filters, etc. and give us peace of mind on our trip. The first thing they did was tell us we... Read more

Was this review helpful? 5 22

  • Aug 02, 2011
  • Dealers
  • Mobile, Alabama
  • 2007 Pontiac Solstice Gxp
  • 3
  • 268

We bought an 07 Solstice GXP from these *** artists. They assured us that it had not been in any accidents and showed us a car fax to "prove" it - thing is, when they bought and repaired the wrecked car, they didn't report it to anyone - so of course it wouldn't show up. Once we got the car back home (several hundred miles away), we barely scrubbed the bumper pulling into our driveway as... Read more

Was this review helpful? 4 11

  • Mar 03, 2011
  • Dealers
  • Overland Park, Kansas
  • Toyota 4-Runner
  • 1
  • 195

My husband and I bought a Toyota 4-runner from drivers way but before we purchased the vehicle we questioned them about the vehicle being wreck. They told us that it had never been wrecked but we told them that kit had they showed us the car facts that showed that it had not been wrecked, but when we went to trade the vehicle the car facts said that it had been hit in rear twice. I would never... Read more

Was this review helpful? 0 2

  • Jun 27, 2008
  • Dealers
  • Baton Rouge, Louisiana
  • Toyota Highlander
  • 1
  • 158

We bought a toyota highlander from this company who claims they do a 240 point inspection on all their vehicles. My wife dented the bumper on the right side so we went to get it fixed and on the left side after they pulled the bumper off their was frame damage covered up by a new bumper that was put on. The metal was rusted and the foam had been torn off. We took it up to drivers way and they... Read more

Was this review helpful? 2 0

  • May 30, 2008
  • Dealers
  • Birmingham, Alabama
  • Auto Service
  • 1
  • 217

Birmingham, AL Sales: We went to driver's way and were looking at a SAAB. We were there later in the evening and I assume that they were close to closing. We were looking to trade in on this and we expecting at least what KBB was quote for our vehicle. So got to the point where we said we want the car and we got a price on trade in for our car... it was 3k less. So we said no thanks... the... Read more

Was this review helpful? 3 1

  • Jan 05, 2008
  • Dealers
  • Nashville, Tennessee
  • Automobile Sales
  • 4
  • 111

We have bought 2 cars at Drivers Way in Franklin Tennessee and have had wonderful service both times. They stand by no haggle pricing and have quality cars and no pressure sales staff. The service department will take care of any needs and get your car cleaned up and ready to go home. I hope to use them again in the future and thankful to have Drivers way so close to home. They will transfer cars... Read more

Was this review helpful? 0 2
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